LANT Enquiries
  1. LANT Enquiries
  2. Ask Library & Archives NT

Ask Library & Archives NT

Welcome to Library & Archives NT's online enquiry portal, Ask LANT.

Here you can:
• Add a new enquiry: Choose from one of our services below.

By using this service you are agreeing to our Digital Services Privacy Policy

  • Ask a question about LANT collections or research services

    Submit your research enquiry with the LANT Access & Information Services team

  • Copying Services request form

    Submit your request for copying services

  • Education Program

    Make a booking with the LANT Education Program aimed at Primary and Secondary school age children and groups

  • NTG Legal Deposit

    Submit material for NTG Legal Deposit

  • Legal Deposit Enquiry

    Submit your enquiry regarding Legal Deposit obligations and rights

  • Website Issue

    Report an issue with territorystories.nt.gov.au

  • Inter Library Loan Request

  • Donations & Collection Development

    Submit an enquiry about donating material to Library & Archives NT

  • First Nations Collections

    Submit queries related to First Nations collections and content including updates, corrections, critiques and enhancements to our records

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