Ask a question about LANT collections or research services

Submit your enquiry in the form below, including details of your topic, date ranges relevant to your enquiry and details of specific collection items if known.

Required fields are marked with an asterisk

{"xsrfToken":"b5f5f312b9f3448f900b15a3653a512a445ddf7a_lout","branding":{"id":"5","key":"asklant","name":"Ask Library & Archives NT","portalBaseUrl":"/servicedesk/customer/portal/5","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/5/2","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#186100","headerLinkHoverBGColor":"#186100","headerBadgeColor":"#186100"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/9b4f3634-ebb3-4c7a-b791-73b5f2a1da6f/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJiYmM1NWIzMC0xZDgyLTQyNjctOTE2Ny0xY2YyOTRiZGNmZTgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjliNGYzNjM0LWViYjMtNGM3YS1iNzkxLTczYjVmMmExZGE2ZiI6WyJyZWFkIl19LCJleHAiOjE3NTIyNDYyMjMsIm5iZiI6MTc1MjI0NTYyM30.SD2IuND8HKbGTbbY3qd9gpcusjmdfTjZP4o11UykM1E&client=bbc55b30-1d82-4267-9167-1cf294bdcfe8&mode=fit","logoId":"9b4f3634-ebb3-4c7a-b791-73b5f2a1da6f","isLogoAvailable":true,"helpCenterTitle":"What do you need help with?","sharedPortalName":"LANT Enquiries","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"What do you need help with?","sharedPortalName":"LANT Enquiries","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#000000","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"5","key":"asklant","projectId":10016,"serviceDeskId":5,"name":"Ask Library & Archives NT","description":"Welcome to Library & Archives NT's online enquiry portal, Ask LANT.\nHere you can: • Add a new enquiry: Choose from one of our services below.\nBy using this service you are agreeing to our <a href=\"https://lant.nt.gov.au/digital-services-privacy-policy\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Digital Services Privacy Policy</a>","portalBaseUrl":"/servicedesk/customer/portal/5","reqTypes":[{"id":"71","name":"Ask a question about LANT collections or research services","descriptionHtml":"Submit your enquiry in the form below, including details of your topic, date ranges relevant to your enquiry and details of specific collection items if known.","callToAction":"Ask a question about LANT collections or research services","introHtml":"Submit your research enquiry with the LANT Access & Information Services team","icon":10541,"iconUrl":"https://librariesnt.servicedesk.nt.gov.au/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[10],"key":""},{"id":"72","name":"Copying Services request form","descriptionHtml":"","callToAction":"Copying Services request form","introHtml":"Submit your request for copying services","icon":10529,"iconUrl":"https://librariesnt.servicedesk.nt.gov.au/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10529","groups":[10],"key":""},{"id":"135","name":"Donations & Collection Development","descriptionHtml":"","callToAction":"Donations & Collection Development","introHtml":"Submit an enquiry about donating material to Library & Archives NT","icon":10509,"iconUrl":"https://librariesnt.servicedesk.nt.gov.au/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10509","groups":[10],"key":""},{"id":"73","name":"Education Program","descriptionHtml":"","callToAction":"Education Program","introHtml":"Make a booking with the LANT Education Program aimed at Primary and Secondary school age children and groups","icon":10482,"iconUrl":"https://librariesnt.servicedesk.nt.gov.au/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10482","groups":[10],"key":""},{"id":"136","name":"First Nations Collections","descriptionHtml":"","callToAction":"First Nations Collections","introHtml":"Submit queries related to First Nations collections and content including updates, corrections, critiques and enhancements to our records","icon":10561,"iconUrl":"https://librariesnt.servicedesk.nt.gov.au/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10561","groups":[10],"key":""},{"id":"77","name":"Inter Library Loan Request","descriptionHtml":"","callToAction":"Inter Library Loan Request","introHtml":"","icon":10527,"iconUrl":"https://librariesnt.servicedesk.nt.gov.au/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[10],"key":""},{"id":"75","name":"Legal Deposit Enquiry","descriptionHtml":"","callToAction":"Legal Deposit Enquiry","introHtml":"Submit your enquiry regarding Legal Deposit obligations and rights","icon":10527,"iconUrl":"https://librariesnt.servicedesk.nt.gov.au/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[10],"key":""},{"id":"74","name":"NTG Legal Deposit","descriptionHtml":"","callToAction":"NTG Legal Deposit","introHtml":"Submit material for NTG Legal Deposit","icon":10527,"iconUrl":"https://librariesnt.servicedesk.nt.gov.au/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[10],"key":""},{"id":"76","name":"Website Issue","descriptionHtml":"","callToAction":"Website Issue","introHtml":"Report an issue with territorystories.nt.gov.au","icon":10487,"iconUrl":"https://librariesnt.servicedesk.nt.gov.au/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10487","groups":[10],"key":""},{"id":"84","name":"Ask a Question","descriptionHtml":"","callToAction":"Ask a Question","introHtml":"","icon":10541,"iconUrl":"https://librariesnt.servicedesk.nt.gov.au/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[],"key":""},{"id":"82","name":"Collecting COVID-19","descriptionHtml":"","callToAction":"Collecting COVID-19","introHtml":"Not yet in production - go live pending 2020","icon":10458,"iconUrl":"https://librariesnt.servicedesk.nt.gov.au/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10458","groups":[],"key":""},{"id":"83","name":"Copying Services request form","descriptionHtml":"","callToAction":"Copying Services request form","introHtml":"","icon":10535,"iconUrl":"https://librariesnt.servicedesk.nt.gov.au/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10535","groups":[],"key":""},{"id":"81","name":"Email request","descriptionHtml":"","callToAction":"Email request","introHtml":"Request type for email requests","icon":10536,"iconUrl":"https://librariesnt.servicedesk.nt.gov.au/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[],"key":""},{"id":"78","name":"Enter Desk Stats - Equipment & Technology","descriptionHtml":"","callToAction":"Enter Desk Stats - Equipment & Technology","introHtml":"NTL Staff Use Only - Not Customer Visible","icon":10467,"iconUrl":"https://librariesnt.servicedesk.nt.gov.au/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10467","groups":[],"key":""},{"id":"137","name":"Enter Desk Stats - Library Services Directional & Policy","descriptionHtml":"","callToAction":"Enter Desk Stats - Library Services Directional & Policy","introHtml":"NTL Staff Use Only - Not Customer Visible","icon":10467,"iconUrl":"https://librariesnt.servicedesk.nt.gov.au/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10467","groups":[],"key":""},{"id":"79","name":"Legal Deposit","descriptionHtml":"","callToAction":"Legal Deposit","introHtml":"Not yet in production, go live 30 May 2019","icon":10458,"iconUrl":"https://librariesnt.servicedesk.nt.gov.au/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10458","groups":[],"key":""},{"id":"80","name":"Website Enquiry","descriptionHtml":"","callToAction":"Website Enquiry","introHtml":"","icon":10458,"iconUrl":"https://librariesnt.servicedesk.nt.gov.au/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10458","groups":[],"key":""}],"reqGroups":[{"id":10,"name":"Questions"}],"orderMapping":{"10":[71,72,73,74,75,76,77,135,136]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"51b799c3-8580-3a7d-b98a-cf9ab0e3dcb5","appLinkName":"","appLinkUrl":"","spaceKey":"ASK","spaceName":"ASKLANT User Guide","spaceUrl":"","isServer":false},"labels":[],"projectKey":"ASKLANT","serviceDeskId":5,"kbLinkDomainURLs":["https://librariesnt.atlassian.net","https://librariesnt.servicedesk.nt.gov.au"]},"createPermission":true,"portalAnnouncement":{"portalId":5,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"ASKLANT","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJiYmM1NWIzMC0xZDgyLTQyNjctOTE2Ny0xY2YyOTRiZGNmZTgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDE2IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NTIyNDY4MjMsIm5iZiI6MTc1MjI0NTYyM30.327YOj_ceIdifDPx-IkkMYtWiKqHF0x7kktLrX7yOWM","targetCollection":"upload-project-10016","endpointUrl":"https://api.media.atlassian.com","clientId":"bbc55b30-1d82-4267-9167-1cf294bdcfe8","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"reqCreate":{"id":71,"projectId":10016,"issueType":{"id":"10080","name":"Question"},"form":{"name":"Ask a question about LANT collections or research services","descriptionHtml":"Submit your enquiry in the form below, including details of your topic, date ranges relevant to your enquiry and details of specific collection items if known.","callToAction":"Ask a question about LANT collections or research services","intro":"Submit your research enquiry with the LANT Access & Information Services team","instructions":"Submit your enquiry in the form below, including details of your topic, date ranges relevant to your enquiry and details of specific collection items if known.","icon":10541,"iconUrl":"https://librariesnt.servicedesk.nt.gov.au/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"select","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:select","fieldId":"customfield_10043","fieldConfigId":"10146","label":"Method of Contact","description":"","descriptionHtml":"","required":true,"displayed":false,"presetValues":["10029"],"values":[{"value":"10029","label":"Email","selected":false,"children":[]},{"value":"10030","label":"In Person","selected":false,"children":[]},{"value":"10031","label":"Phone","selected":false,"children":[]},{"value":"10032","label":"Written","selected":false,"children":[]},{"value":"10033","label":"Social Media","selected":false,"children":[]},{"value":"10034","label":"Customer Portal","selected":false,"children":[]}],"noneOptionRequired":true},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Enquiry","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachment","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/5/create/71","requestValidateBaseUrl":"/servicedesk/customer/portal/5/validate/71","calendarParams":{"firstDay":0,"date":"2025-07-12T00:23:43+0930","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":true,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJiYmM1NWIzMC0xZDgyLTQyNjctOTE2Ny0xY2YyOTRiZGNmZTgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDE2IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NTIyNDY4MjMsIm5iZiI6MTc1MjI0NTYyM30.327YOj_ceIdifDPx-IkkMYtWiKqHF0x7kktLrX7yOWM","targetCollection":"upload-project-10016","endpointUrl":"https://api.media.atlassian.com","clientId":"bbc55b30-1d82-4267-9167-1cf294bdcfe8","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[{"params":{},"key":"com.atlassian.plugins.atlassian-connect-plugin:com.intenso.jira.plugins.jsd-extender__customer-portal-property-panel","name":"","html":"<div class=\"ap-container\" id=\"ap-com.intenso.jira.plugins.jsd-extender__customer-portal-property-panel\">\n\n <div class=\"ap-content \" id=\"embedded-com.intenso.jira.plugins.jsd-extender__customer-portal-property-panel\"></div>\n <script class=\"ap-iframe-body-script\">\n (function(){\n var data = {\n \"addon_key\":\"com.intenso.jira.plugins.jsd-extender\",\n \"uniqueKey\":\"com.intenso.jira.plugins.jsd-extender__customer-portal-property-panel\",\n \"key\":\"customer-portal-property-panel\",\n \"moduleType\":\"webPanels\", \"moduleLocation\":\"servicedesk.portal.request.create.property.panels\", \"title\":\"\", \"cp\":\"\",\n \"general\":\"\",\n \"w\":\"\",\n \"h\":\"\",\n \"url\":\"https://extension-cloud.herokuapp.com/customer-portal/request?requestTypeId=71&serviceDeskId=5&projectId=10016&xdm_e=https%3A%2F%2Flibrariesnt.servicedesk.nt.gov.au&xdm_c=channel-com.intenso.jira.plugins.jsd-extender__customer-portal-property-panel&cp=&xdm_deprecated_addon_key_do_not_use=com.intenso.jira.plugins.jsd-extender&lic=active&capSet=capabilityStandard&cv=1001.0.0-SNAPSHOT&jwt=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiIzMDllYzY0ZTU3MTcwMTU4N2FlMDNhNjQyNjRhNWZmNjE2NTQxODAzNWZlZDg0ZjUxNjU0NGQxYmM4ODE4ZTI4IiwiaXNzIjoiMDEyNTIzOTItNjc0ZC0zNjg0LWE3NGEtZDFiYjVlNjcyYTExIiwiY29udGV4dCI6e30sImV4cCI6MTc1MjI0NjUyMywiaWF0IjoxNzUyMjQ1NjIzfQ.UvBIOgQPcIirv_UCD1f9EqZLsb8axpTb0NdLciFUfBc\",\n \"contextJwt\": \"eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.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.9rIIAL2Zd9KY_Ecq-D29TmIH5VDaEtGwHQkPwJS_sOA\", \"structuredContext\": \"{\\\"license\\\":{\\\"active\\\":true,\\\"capabilitySet\\\":\\\"capabilityStandard\\\"},\\\"nav\\\":{\\\"isNewNavigation\\\":true},\\\"url\\\":{\\\"displayUrl\\\":\\\"https://librariesnt.atlassian.net\\\",\\\"displayUrlServicedeskHelpCenter\\\":\\\"https://librariesnt.servicedesk.nt.gov.au\\\"},\\\"jira\\\":{\\\"project\\\":{\\\"key\\\":\\\"ASKLANT\\\",\\\"id\\\":\\\"10016\\\"}}}\",\n \"contentClassifier\":\"\",\n \"productCtx\":\"{\\\"project.key\\\":\\\"ASKLANT\\\",\\\"project.id\\\":\\\"10016\\\",\\\"servicedesk.serviceDeskId\\\":\\\"5\\\",\\\"servicedesk.requestTypeId\\\":\\\"71\\\"}\",\n \"timeZone\":\"Australia/Darwin\",\n \"origin\":\"https://extension-cloud.herokuapp.com\",\n \"hostOrigin\":\"https://librariesnt.servicedesk.nt.gov.au\",\n \"sandbox\":\"allow-downloads allow-forms allow-modals allow-popups allow-popups-to-escape-sandbox allow-scripts allow-same-origin allow-top-navigation-by-user-activation allow-storage-access-by-user-activation\", \"pearApp\":\"true\", \"apiMigrations\": {\n \"gdpr\": true\n }\n}\n;\n if(window.AP && window.AP.subCreate) {\n window._AP.appendConnectAddon(data);\n } else {\n require(['ac/create'], function(create){\n create.appendConnectAddon(data);\n });\n }\n }());\n</script>\n\n</div>\n"}],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=librariesnt","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"b5f5f312b9f3448f900b15a3653a512a445ddf7a_lout","baseUrl":"https://librariesnt.servicedesk.nt.gov.au/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://librariesnt.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"bbc55b30-1d82-4267-9167-1cf294bdcfe8","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"36ae7c0872254e1ea24fe275190c4f46","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":true,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":true,"helpCenterCustomizationEnabled":true},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}